Returns & Exchange Policy

👞 Exchange & Return Policy Designed for YOU

At Leather Walks, we know buying footwear online can raise questions about size, comfort, or fit. That’s why our Return & Exchange Policy is simple, clear, and made for you.

🔁 7-Day Easy Exchange

Your footwear doesn’t fit or isn’t what you expected? No stress! You have 7 days after delivery to request an exchange.

✅ Product must be unworn and in original packaging.


✅ You’ll receive the same design in the correct size.


✅ Article exchange (changing style or design) is not allowed.


✅ Courier charges may apply for size-related exchanges.


✅ Doorstep exchange may not be available in all cities.

 

⏱ Time frame for Exchange:

Exchanges can take 1–2 weeks depending on stock and delivery logistics.

💸 Refund? Yes — But With Care

We stand by our quality. If an exchange isn’t possible or you’re completely unsatisfied, we offer a full refund.

✅ Refunds are processed via original payment method or bank transfer within 48–72 hours after verification.


✅ Discontinued items are not eligible for exchange

🔍 We Verify, You Relax

All returned products go through a strict quality check to ensure they are unworn and resealable. This helps us keep our promise of hygiene and a premium experience for every customer.

🎥 Bonus: Open Parcel Video = Instant Support

We recommend recording an unboxing video. This helps us solve issues quickly and fairly.

📩 How to Request Exchange or Refund:

Mention your Order ID, and our team will guide you step by step.

⚠️ Additional Notes

  • Exchanges/returns only for damaged or defective items.
  • Items must be new, unused, and in original packaging.
  • Shipping cost is borne by customer, except for damaged or incorrect items.
  • Items with wear, damage, or alterations will not be accepted.
  • Leather Walks reserves the right to approve or deny your request if needed.

 ✔️ Why Trust Leather Walks?

✔ Risk-Free Shopping: Try our premium footwear with confidence
✔ Focused on You: Your satisfaction is our top priority.
✔ Quality Assurance:  Crafted for people who value style, comfort, and durability.